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Shipping & Delivery

Shipping and Delivery Policy – Lakshay India
1. Overview
At Lakshay India, we primarily offer digital services, educational programs, and career mentorship services. In cases where physical materials (such as books, certificates, study kits, merchandise, etc.) are involved, this Shipping and Delivery Policy will apply.

2. Digital Product Delivery
Digital Products/Services:
For services like online courses, mentorship programs, counseling sessions, and e-books, no physical shipping is required.

Access Timeline:

Login credentials, links, or digital files are typically shared via email or user account portal within 24 to 72 hours after payment confirmation.

Failure to Receive Access:
If you do not receive access within 72 hours, please email support@lakshayindia.com with your transaction ID.

3. Physical Product Shipping
Applicable Products:
Physical shipping applies only if you purchase:

Printed certificates,

Study kits,

Lakshay India merchandise,

Any printed career planning materials or books.

Shipping Timeframe:
Products are usually dispatched within 5 to 10 business days after order confirmation.

Delivery Timeframe:
After dispatch, delivery generally takes:

3 to 10 business days for domestic (India) deliveries,

10 to 20 business days for international deliveries, depending on location and courier services.

4. Shipping Charges
Within India:
Standard shipping is free for most products unless specified during checkout.

International Shipping:
Additional shipping charges may apply for international deliveries, which will be communicated during checkout or via email before dispatch.

5. Tracking Details
Once dispatched, a tracking ID and courier details will be shared with you via email or SMS.

You can track your shipment through the courier partner's website using the provided tracking number.

6. Delays and Responsibility
Unexpected Delays:
Delivery may be delayed due to weather conditions, public holidays, pandemic restrictions, or courier issues. Lakshay India is not responsible for delays caused by third-party courier companies but will support you to ensure resolution.

Incorrect Address:
Please ensure your shipping address and contact details are accurate at the time of order.
Lakshay India is not responsible for failed deliveries due to incorrect or incomplete addresses.

7. Damaged or Missing Shipments
If your package is damaged or missing upon delivery:

Report to us within 48 hours of receiving the shipment (or expected delivery date if missing).

Send photographs of the damaged package or missing item report to support@lakshayindia.com.

We will assist you with replacement or refund as per our verification process.

8. Contact Us
For any queries related to shipping and delivery, please contact: