Return Refund and Cancellation Policy
1. Overview
At Lakshay India, we are committed to providing exceptional educational and career mentorship services. We understand that sometimes plans may change. To ensure clarity and transparency, we have outlined our cancellation and refund policies below. By enrolling in our programs, services, or purchasing any products through our website, you agree to abide by these policies.
2. Service Enrollment Cancellation
Before Enrollment Confirmation:
If you cancel your request before enrollment is confirmed and payment is processed, you will not be charged.
After Enrollment Confirmation:
Once your enrollment has been confirmed and services scheduled, no cancellation or refund will be permitted except under special circumstances evaluated at the sole discretion of Lakshay India.
3. Refund Eligibility
Non-Refundable Services:
All fees paid for counseling sessions, mentorship programs, webinars, workshops, digital courses, or any downloadable materials are non-refundable once the enrollment is confirmed.
Exceptional Refund Cases:
Refund requests will only be considered in exceptional cases such as:
Service not delivered within 30 days of promised schedule without prior communication.
Technical errors (e.g., double payment) verified by our accounts team.
Note:
Refund approval is subject to internal verification and management decision.
Refunds, if approved, will be processed within 15 working days to the original payment method.
4. Program/Service Changes
Lakshay India reserves the right to:
Reschedule, postpone, or cancel any program or service.
In such cases, participants will have the option to:
Join the rescheduled session,
Opt for another service of equivalent value, or
Request a full refund (only if service is permanently canceled).
5. No Refund in Following Cases
If the participant voluntarily leaves a program mid-way.
If the participant fails to attend the scheduled session/webinar/workshop.
If the participant does not comply with the code of conduct during any session, resulting in removal.
If the services/products were customized or delivered digitally (ebooks, recordings, career plans).
6. Chargeback Policy
Initiating a chargeback without following the refund request process will be considered a breach of our service agreement. Lakshay India reserves the right to:
Pursue legal remedies,
Recover additional administrative fees,
Deny any future service enrollment.
7. Contact for Cancellation/Refund Requests
For any cancellation or refund request, you must:
Email us at support@lakshayindia.com
Subject line: “Cancellation/Refund Request – [Your Full Name]”
Mention complete details of enrollment (transaction ID, program/service name, reason for request).
Our support team will review your request within 5-7 working days and provide the final decision.
8. Policy Changes
Lakshay India reserves the right to update, modify, or change this Cancellation and Refund Policy at any time without prior notice. Please review this policy periodically on our website.
Important Note:
Enrollment at Lakshay India means you have read, understood, and accepted this Cancellation and Refund Policy.